Effective Date: August 7, 2013.
Our Commitment to Privacy
Neither the Sites nor the services provided by Zaz are designed for or directed to children under the age of 13. We do not knowingly collect or maintain any information from anyone under the age of 13.
The Information We Collect
When you visit any of our Sites we may collect information from you, including but not limited to:
We may also collect or access information that you volunteer to us through online forms for ordering products and services, making requests, completing questionnaires or surveys, requesting support, or registering to receive materials. Such information may include your name, email addresses, postal addresses, telephone numbers, and organizational affiliation. We may also collect information that you volunteer to us concerning other people. That information may include the person’s name, email address, postal address, and phone number.
We may collect information in aggregate concerning what pages users visit.
We may ask visitors to enter credit card or account information in order to process orders for services placed with Zaz or its entities or division. Financial information provided via our website is transferred over a secure connection to a payment processor. Alternatively, you may be directed to a payment processor to enter credit card or account information in order to process orders for services placed with Zaz or its entities or divisions. We do not make any representations about the payment processor or its websites. We encourage you to review their privacy policies before submitting your personal data.
How We Use the Information We Collect
We may use the information collected for purposes of payment processing and for improving the quality of our services, including our Sites and their content. The personally identifiable information that you share with us that is relevant to payment processing may be shared with and used by third parties to the extent necessary for such payment processing. Your personally identifiable information will not otherwise be shared with any third parties other than Zaz’s entities or divisions.
We may also use the information to contact you concerning updates to the Sites and for marketing purposes. In addition, we may email you regarding any updates to products, services, or account statuses. You may also opt in to receive information concerning company marketing news and new services.
How You May Access the Information We Collect
You, as a user, may have access to certain financial information that we maintain concerning you, such as transaction information, like the dates on which purchases were made, the amount paid, and the type of purchase. You may also have access to your unique identifier information, such as your user name and password, and any contact information that we maintain on you.
If you wish to access any of this information, you may visit our control panel or the account management system.
Cookies and Web Beacons
A cookie is a piece of data stored on the user’s computer tied to information about the user. We use both session ID cookies and persistent cookies. A session ID cookie is a temporary cookie that terminates once you quit the browser. A persistent cookie is information stored by your browser on your hard drive for an extended period of time. Persistent cookies enable us to track and target the interests of our users to enhance the experience on our site. Persistent cookies can be removed by following the directions provided by your Internet Browser. You may also prevent the placement of cookies on your computer by disabling them on your web browser. The option to do so is normally found in your browser’s “security settings” section. However, disabling cookies in your browser may limit your use of our website as well as other websites and interactive services.
Cookies cannot be executed as code or used to deliver a virus. Other servers cannot read them and personal information cannot be gathered from them.
We also employ a software technology called clear gifs, which are sometimes known as beacons or web beacons that help us determine what website content is most effective and allows us to gauge the effectiveness of our marketing campaigns. Clear gifs are tiny graphics with a unique identifier that are used to track the online movements of users. Clear gifs are similar to cookies in that they are tied to users’ personally identifiable information, but as with cookies personal information cannot be gathered from them.
Your privacy is very important to us, and we take reasonable efforts to protect your information. We use Secure Socket Layer (SSL) encryption when passing your financial information onto our designated payment processor. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. You are, however, responsible for the security of your Customer ID and passwords. Make sure that you do not share them with others and keep them in a safe place. Remember to always log out after your session ends, when using both public and private computers, so that other individuals do not gain access to your private personal information.
We do not sell or trade any of your personally identifiable information with anyone outside of Zaz or its entities or divisions. Though we make every effort to preserve your privacy, we may need to disclose personal information when required by law, if we have a good-faith belief that such action is necessary and required to comply with a current judicial proceeding, a court order, subpoena or other legal process served on Zaz.